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At Tidal Custom Pools, we design and build complete outdoor living environments, from custom kitchens and pergolas to patios and fire features, held to the same structural standards and in-house accountability that define every pool we build.
An outdoor living space is a permanent extension of your home, and we build it that way. We design and construct complete backyard environments, kitchens, patios, pergolas, and fire features, held to the same structural standards and in-house accountability we bring to every pool we build.
Our clients aren’t just adding a pool. They’re building a complete outdoor environment that reflects the quality of their property, and that’s exactly what we deliver.
At Tidal Custom Pools, we serve Charlotte’s most established, high-value neighborhoods within the 485 Loop. Our service area is focused deliberately, allowing us to give every project the hands-on attention it deserves.
We design and build outdoor kitchens made for year-round use in Charlotte's climate. Countertops, cabinetry, grilling stations, and appliance integration, all handled in-house to the same standard as everything else we build.
A well-built patio is the foundation your entire backyard is built on. We handle full hardscape construction from base preparation through finishing, ensuring a surface that stays level, drains correctly, and ties the full environment together.
We build pergolas and shade structures that are engineered to last, finished to complement your home's architecture, and designed to work seamlessly with the surrounding outdoor environment.
A fireplace or fire pit extends your backyard season and transforms how the space gets used. We design and build custom fire features that are fully integrated into the backyard environment from day one.
For clients who want everything designed and built together, we manage the full scope as one integrated project: pool, kitchen, patio, pergola, fire features, and hardscape under one team and one standard.
John visits your property to understand the space, your lifestyle, and the full scope of what you want to create. We look at the lot, the relationship between your home and the backyard, and how different elements will work together.
We design the complete outdoor environment as one integrated plan. Pool placement, kitchen layout, patio footprint, pergola positioning, fire features, and hardscape are all designed together so the finished result is cohesive from every angle.
We walk you through material options for every element, stone, tile, countertops, structural components, and finish materials, with recommendations based on durability, aesthetics, and long-term performance in Charlotte's climate.
Every element is built to the same structural standards we apply to our pools. Proper base preparation, correct materials, and construction methods that do not cut corners at the stages that no one sees.
All outdoor living elements are finished and integrated into the full backyard environment, ensuring everything works together visually and functionally before we consider the project complete.
We walk through every detail with you before project completion. Your warranty is activated and managed in-house by Tidal's own service team.
At Tidal Custom Pools, we design and build outdoor environments that work together as one cohesive space. Every element is planned and built with the same structural standards and in-house accountability that define everything we do.
Most pool builders treat outdoor living as an upsell. We treat it as part of the core project from day one. The kitchen, the pergola, the patio, the fire feature, the pool: they are all designed and built together, and it shows in the finished result.
Working with multiple contractors means gaps in accountability and inconsistency in quality. Tidal handles the full scope of your backyard build under one roof, with the same structural standards applied to every element we construct.
Outdoor kitchens, stonework, and structural pergolas need to perform through Charlotte's heat, humidity, and cold snaps. We select materials and construction methods that hold up long-term in the Southeast, not just on the day of installation.
Our clients are investing in properties that represent decades of equity. The outdoor environments we build reflect that. We do not deliver production-builder results on luxury-home projects, and we do not treat any element of your backyard as secondary to the pool.
Our relationship with you does not end at project completion. Tidal's in-house service team handles maintenance and warranty work across your entire outdoor environment with the same accountability we bring to new construction.
John and company were extremely accommodating throughout the entire process, providing vision when we had none (which was often) and support for the ideas we did bring to the table.
John and the team were amazing to work with and built us the most space.
And they absolutely followed through, managing the project from start to finish with such meticulous attention to detail and always keeping our budget in mind.
We design and build complete outdoor environments, including custom outdoor kitchens, patios, and hardscape, pergolas and shade structures, fire features and fireplaces, and full backyard transformations that integrate all of these elements with new pool construction.
Not necessarily. While we specialize in full backyard transformations that include a pool, we are happy to discuss standalone outdoor living projects for the right property and scope. Contact us to talk through your vision.
Yes. We work closely with homeowners to select materials, finishes, and design elements that complement the existing property. Your outdoor environment should feel like a natural extension of your home, not something added on after the fact.
The timeline depends on the scope of the project. A full backyard transformation, including pool, kitchen, patio, and pergola, typically takes several months from design through completion. We will walk you through a realistic timeline during your consultation.
Yes. Tidal manages the permitting process for all elements of your outdoor build, keeping the project on track and in compliance from start to finish.
Structural elements of your outdoor build are covered under Tidal’s in-house warranty program and serviced directly by our own team, the same standard we apply to every pool we build.
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A pool is the starting point, not the destination. At Tidal Custom Pools, we design and build complete outdoor environments in Charlotte’s most prestigious neighborhoods, held to structural standards and in-house accountability that define everything we do.
Your Backyard. Designed With Intent. Built to Last.