Ready to Build Your Dream Pool? Call Us At (704) 999-6898
Dilworth homeowners invest carefully in every improvement, and a custom pool is no exception. At Tidal Custom Pools, we engineer every build beyond code, back it with a 10-year structural warranty, and manage everything in-house from start to finish.
Charlotte Neighborhoods We Serve:
At Tidal Custom Pools, we serve Charlotte’s premier residential communities where homeowners prioritize craftsmanship and long-term quality. Our service area is focused within the 485 Loop, allowing us to give every project the hands-on attention it deserves.

Built with stronger materials and higher construction standards than most builders offer. Soil tested, engineered beyond code, and backed by a 10-year structural warranty.

Complete backyard transformations, including outdoor kitchens, fireplaces, pool houses, pergolas, patios, and hardscape. Every element is designed and built as part of a single, cohesive project.

In-house maintenance and warranty service to keep your pool performing at the level it was built. No third-party handoffs, no accountability gaps.
Dilworth homeowners invest in their properties with intention. They choose contractors who understand the neighborhood, respect the existing character of the home, and deliver work that holds up. Tidal’s structural-first approach is built for exactly that standard.
A pool built to code minimums may look identical to one built to a higher standard, until years later. Tidal builds above code because the long-term structural performance of the pool is part of the value we deliver. Cutting those corners is not something we are willing to do.
Dilworth properties vary significantly in lot size, soil composition, and existing structures. Soil testing before excavation gives us site-specific data that informs how the pool is built, not a one-size-fits-all approach. This is standard practice on every Tidal project.
Tidal handles construction, service, and warranty through a single in-house team. The same organization is accountable from the first shovel to the tenth year of the structural warranty. That continuity matters.
If the project includes outdoor living elements beyond the pool, Tidal has the capability to deliver the full scope. Outdoor kitchens, fireplaces, pergolas, and pool houses are all within our project range, built to the same standard as the pool itself.
Yes. We conduct a thorough on-site evaluation before any design work begins. Site constraints are factored into the structural and design approach from the start. Tight lots require more careful planning, which is one reason our site-specific soil testing and evaluation process matters.
Shotcrete is pneumatically applied, which produces a denser and more structurally consistent shell than hand-applied concrete alternatives. It reduces voids, bonds more effectively to the rebar framework, and has a longer track record in high-end pool construction. It is the right material for pools built to last.
Most pool builders offer shorter warranties or warranties administered through third-party companies. Tidal offers a 10-year structural warranty managed entirely in-house. When you have a warranty issue, you contact Tidal, not an external claims company, and our team addresses it.
Yes. Many Tidal projects involve collaboration with architects, landscape architects, and designers, particularly in neighborhoods like Dilworth, where the existing homes and landscaping have significant character. We welcome those collaborations and are experienced in working within architectural project structures.
Contact Tidal to schedule a design consultation. John visits the property to assess site conditions and discuss project scope. From there, a design and structural plan is developed. The consultation includes a design fee that is applied to the project upon commitment.