Ready to Build Your Dream Pool? Call Us At (704) 999-6898
Ready to Build Your Dream Pool? Call Us At (704) 999-6898
At Tidal Custom Pools, we build beyond code on every project and back every build with a 10-year structural warranty handled entirely in-house. From new pool construction to complete backyard transformations, we engineer every project to last.
At Tidal Custom Pools, we build luxury outdoor environments for Charlotte’s most discerning homeowners. Every project is held to a higher structural standard, backed by a 10-year warranty, and managed in-house from the first consultation to the final walkthrough.
Whether you are building a new pool, transforming your entire backyard, or looking for a service team you can trust, we bring the same commitment to quality and accountability to every project we take on.
At Tidal Custom Pools, we serve Charlotte’s most established, high-value neighborhoods within the 485 Loop. Our service area is focused deliberately, allowing us to give every project the hands-on attention it deserves.
Every service we offer is backed by the same structural-first approach: premium materials, reinforced engineering, and in-house accountability from start to finish. Here is what you gain when you build with Tidal.
We build pools engineered to last, using construction standards that go well beyond what most builders offer. Every project is soil tested, built with reinforced shotcrete, and backed by a 10-year structural warranty handled entirely in-house.
We design and build complete outdoor environments, kitchens, fireplaces, pergolas, patios, and hardscape, all planned and constructed as one cohesive project by our own team.
Your pool stays in the hands of the team that built it. Our in-house service team handles all maintenance, repairs, and warranty work directly, so the standard of care never changes after the build is complete.
At Tidal Custom Pools, we follow a structured, transparent process from your first conversation to the final walkthrough. Every step is designed to protect your investment and keep you informed.
John visits your property to assess the space, discuss your vision, and determine whether Tidal is the right fit for your project.
Before any design work begins, we test your soil conditions and evaluate grading, drainage, and structural factors that will shape the build.
We develop a comprehensive plan for your entire outdoor environment, including the pool, hardscape, fire features, outdoor kitchen, and any additional structures.
We build using premium construction methods and reinforced engineering standards that exceed code on every project, no exceptions.
We walk you through every detail of your completed project, review your 10-year structural warranty, and introduce you to our in-house service team.
Our in-house team handles routine maintenance, equipment care, and any warranty work. You deal directly with the people who built your pool.
At Tidal Custom Pools, every project is held to a higher standard from the ground up. Our clients choose us because we bring genuine structural expertise, in-house accountability, and a long-term commitment to every backyard we build.
Shotcrete, reinforced rebar, soil testing, and spinner jets are standard on every project. We do not offer a "basic" package because every pool deserves structural excellence.
Our own team handles our 10-year structural warranty. When you call, you reach the people who built your pool, not a call center.
We design and build complete backyard environments, not standalone pools. Kitchens, fireplaces, pool houses, and hardscape are all managed under one roof.
We serve a tight radius within the 485 Loop, concentrating on Myers Park, Eastover, Foxcroft, South Park, Dilworth, Elizabeth, and Plaza Midwood. This focus allows us to manage every project with the attention it deserves.
From construction to service, our team handles every aspect of your project. We do not outsource the work that carries our name.
We serve homeowners within the 485 Loop in Charlotte, NC, with a primary focus on Myers Park, Eastover, Foxcroft, South Park, Dilworth, Elizabeth, and Plaza Midwood. Our service radius is approximately 6 to 10 miles from our office, concentrated in Charlotte’s highest-value zip codes.
Our projects typically range from $250,000 to $750,000. These are comprehensive backyard transformations that include new pool construction alongside outdoor kitchens, fireplaces, pool houses, and hardscape. We focus on large-scale, high-quality builds.
We build beyond code. That means shotcrete-only construction, minimum #4 rebar on 10×10 spacing, soil testing on every project, and spinner jets as standard. Most builders meet the minimum. We exceed it because structural integrity is not something we negotiate on.
Our warranty covers the structural integrity of your pool’s shell for a full 10 years. All warranty work is handled in-house by our own team. You will never be referred to a third party or told to file a claim with someone else.
It starts with a project evaluation. John will visit your property, discuss your goals, and walk you through our structural approach and build standards. From there, we move into the design phase so you can see exactly what your outdoor environment will look like before construction begins.
Your backyard is one of the most significant investments you will make in your home. At Tidal Custom Pools, we build luxury outdoor environments in Charlotte with a structural-first approach, backed by a 10-year warranty handled entirely in-house.